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Our CY.SEND newsletters are designed to keep you updated, but if you wish to opt out, simply visit your Profile and modify your subscription settings.   Note: Essential account activity notifications remain active for your convenience and security Read More

Safeguarding your accounts from unauthorized access is crucial. Follow these precautions to enhance your security: Strong Passwords: Create complex passwords that include a mix of uppercase and lowercase letters, numbers, and symbols. Avoid using eas Read More

The time required to process a refund varies depending on the payment method used. For more precise information, we recommend reaching out to our support team via chat or email. When you contact our support team, they will be able to provide you with Read More

Before you decide to close your account, please be aware of the following: Irreversible Action: After closing, you might not be able to recover your account. Make sure you're ready for this permanent step. Ensure Zero Balance: Confirm that the Read More

If you find yourself dissatisfied with your CY.SEND experience, consider the following possibilities for addressing your concerns:  Contact Customer Support: Reach out to CY.SEND's customer support team. They are usually well-equipped to assist Read More

It's essential to ensure your family gets the airtime without hitches after recharging their mobile phones. Here's a step-by-step guide to help you confirm: Email Confirmation: After recharging, check your email inbox. You should receive a Read More

CY.SEND reward cards are specifically issued for our corporate clients, tailored to their unique rewards program. Here's what you need to know: Country Lock: Some cards are designated for use in specific countries. Product Lock: Your card may Read More

The recharge process is usually very swift, completing within a few seconds once the payment gets approved. Read More

Email verification is a crucial process at CY.SEND that serves multiple purposes, enhancing security, trustworthiness, and user experience. In this article, we'll delve into the significance of verifying your email address for your CY.SEND accou Read More

We're sorry to hear that you haven't received your verification email. Here are some steps you can take to resolve this issue: Check Your Spam or Junk Folder: Sometimes, emails might be mistakenly classified as spam. Make sure to check you Read More